SALE POLICY: ALL ITEMS MARKED 25% OFF OR MORE ARE FINAL SALE.
We want you to be completely satisfied with the eyewear purchased from Vint & York and strive to make the return process as easy as possible.
For all returns customers will be responsible for return shipping costs. Customers may choose to request the label from our customer support ($8.99 will be deducted from the refunded amount)
We offer a 15-day money-back guarantee for most of the orders placed through vintandyork.com*.
Please note:
- Glasses fitted with any upgraded lenses including blue light, ultra thin (1.74), photochromic, progressive, RX sun lenses, polarized, bifocal lenses, digital custom lenses or other types of custom lenses are not returnable.
- Items discounted 25% or more are FINAL SALE and are not returnable.
- Refunds will be credited to the original payment method.
- Purchases of gift cards are non-refundable.
Please email support@vintandyork.com to initiate your return. Returns made without prior authorization will be refused. Returns have to be shipped by the customer within a 3-5 day window of the return authorization.All merchandise being returned must be in its original condition accompanied by a complete set of the original packaging.We will process your refund within a period of 4-8 business days of receiving your return. Shipping fees are not refundable.After a period of 15 days of the customer receiving the order (when the returns window has expired), all sales are considered to be final. For all international returns, customers will be responsible for covering the costs and fees associated with the return shipping.Restocking fee of 10% will be applied to returns exceeding 3 frames (glasses).
